Why Are My Samsung USB-C Headphones Not Working? Troubleshooting 

I have been using Samsung USB-C headphones for a balanced listening experience. It features 2-way speakers and rich audio, and Samsung Type-C Headphones deliver pro-quality sound using AKG’s technology. I am trying to connect my Samsung Note 10 with my headphones and my Samsung USB-C Headphones Not Working.

Checking the volume on my smartphone is the first thing I do. Sometimes when connecting my headphones, I recommend checking and updating the firmware of both devices. The update is sometimes necessary for the proper functioning of my headphones.

This article will explain the different causes of headphones or headphones not recognized by my android phone. It may be due to a lousy adapter, an update that is too old, or headphones that are not compatible. Let’s find out.

Why are my headphones not working on Samsung?

The reasons are:

  • First, you have to check the Bluetooth settings.
  • Open Settings, then tap Connected devices > Connection preferences > Bluetooth.
  • Turn the Bluetooth switch Off or unpair Bluetooth audio devices that are already connected to your phone.
  • Plug your headphones into the audio jack and play something to see if they work.
  • The headphones are not updated to the latest firmware.
  • Your phone is not upgraded.
  • There might be an accumulation of dirt, dirt, or sogginess.
  • Your headphones or smartphone are faulty.

Why are my Samsung wired headphones not working?

There may be many reasons:

  • Check if your audio jack is bent.
  • Check if your cable is damaged.
  • The headphones may be damaged even if you don’t see any physical damage.
  • If you have another device to connect to the headphones, try testing them with that device.

Do USB-C headphones work on all phones?

USB-C headphones will work with Android phones or any device that uses the USB-C protocol.

Does Samsung support Type-C earphones?

Samsung Type-C Earphones are compatible with Samsung Galaxy Fold and all Samsung mobile devices which do not have a 3.5mm jack (e.g., Galaxy Note10, Tab S6, etc.)

How do C-type earphones work?

Compared to the 3.5mm jack, the USB Type-C connector is more compact. Its smaller footprint requires less space. A single connector can handle charging or audio connectivity for devices that don’t need to charge while playing audio. Operational power is available for things like amplification or noise reduction.

Why isn’t my phone detecting my headphones?

All I have to do is open up the settings menu on my device, find the Bluetooth option, and check to see if it’s on. I can also dig deeper into the settings and see which Bluetooth devices the smartphone is connected to.

Where are the earphone settings in Samsung?

To find:

  1. Swipe up to open the Apps screen or Tap on Apps.
  2. Tap on Settings.
  3. Scroll down and tap on Accessibility.
  4. Tap on Hearing (or Hearing enhancements).
  5. Now adjust the Sound balance accordingly.

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What to do if I have an update problem?

When I cannot complete the update, I turn off my Samsung Galaxy S21 and turn it back on. And plug in my headphones. There will be an update to complete.

Activating the Audio output through the USB-c port of my Samsung Galaxy S21

I sometimes have to activate the audio output to the USB-c port by following these steps.

  1. Open Settings
  2. Developer mode
  3. Multimedia section
  4. Then ACTIVATE Disable USB audio routing

 Headphone Detection Problem on my Samsung Galaxy S21

Sometimes my smartphone will not detect the headphones correctly. I have to clear the cache of the USB-c port. To do this, I follow the instructions given below:

  • Go to Preferences of my Samsung Galaxy S21
  • Applications
  • System applications
  • USB Setting to clear cache

Like most headphones, the USB-C models are easy-to-use accessories. All I have to do is plug in the device and listen to my preferred content. Although most brands ensure that their USB-C headphones have great features, the devices might have issues. 

Headphones Not compatible with my Samsung Galaxy S21

I have a message displaying, “the connected USB device is not supported when plugging in my headphones.” I have tried using the USB headphones with my Samsung Galaxy S21 purchase. Often they are incompatible between my smartphone and headphones.


I am trying to buy a helmet or some USB-c wired headphones compatible with my Samsung Galaxy S21. If not, I switch to wireless headphones, which will connect via Bluetooth. These are the following problems I faced when my USB headphones were not working:

Small Dust in the USB-C port

I don’t hesitate to use a toothpick or a pin and Dust off the USB-c socket. Sometimes too many impurities prevent a good connection between the plugs. I can do this cleaning gently so as not to damage my port.

USB-C to Jack Adapter is not compatible with my Samsung

Not all USB-c to jack adapters are compatible with my phone. First, I try plugging in a new pair of headphones to see if the problem is with my adapter or headphones. If it comes from my adapter, I use one that will be compatible with my Samsung Galaxy S21, such as the Ugreen adapter USB-c to 3.5mm jack.

Some Effective Ways to Deal with a bad USB-C Headphones Adapter

One such problem involves plugging in the headphones and not getting any audio. However, there are several ways that I can handle this issue. Now, these are as follows.

  1. Connect the Phone
  2. Reset the Phone
  3. Clean the USB-C Port
  4. Adjust Settings
  5. Charge Device
  6. Choose Compatible Devices
  7. Turn Up the Volume
  8. Call Technical Support
  9. Get a New Pair of Headphone Adapters
  10. Switch to Bluetooth

How to Care for the USB-C Headphones Adapter?

As I use the adapter, it would help if I took care of it. Now here are some tips that might help with this task.

  • Do not bend the cable of the adapter or wrap it around objects.
  • Keep the adapter from moisture or excess heat.
  • Purchase adapters from trusted brands.

How do I enable Type C headphones on my Samsung?

I plug in a USB-C to 3.5mm Adapter to my device, then my headphones into the adapter. The Samsung USB-C Adapter lets me connect devices that use a standard 3.5mm audio plug to my USB-C devices. You can buy USB-C adapters online from most retailers and Samsung shops.

How do I activate Type C headphones?

I set up my Google Assistant. You can plug Pixel USB-C earbuds into my phone. Then start setup: If I see a notification that says “Pixel USB-C earbuds connected,” I tap Finish setup. If I don’t see a notification, I press and hold Home. Then tap Finish headphones setup. After this, I follow the steps on the screen.

What to do if none of the solutions work?

The last solution will reset your Samsung; nevertheless, consider executing a backup of the data on your Samsung.

Final Thoughts

In this article, I thoroughly elaborated on Samsung USB-C Headphones not working. I also discussed many issues regarding why headphones are not working on Android phones and then defined some productive ways to deal with a bad USB-C Headphones Adapter. Hope this article will help you a lot.

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